Create a Segment with bounced Emails¶
This isn’t required, but if you want to be able to select the Contacts with bounced Emails easily – for example, to delete all bounced Contacts – create a Segment with bounced Emails.
Success
Using a dedicated IP address for your email campaigns can help in maintaining a good sender reputation and improving deliverability. Shared IP addresses can be affected by the actions of other users, leading to higher bounce rates.
Steps¶
- Go to Segments > New.
- Type in the Segment name. For example, Bounced Emails.
- Open the Filters tab.
- Create the new filter
- Find the Bounced Email option and click select it
- On the configuration section, set the operator
equals - For the value field, set
Yes.
- Now Save & Close this Segment.
- Wait for the Cron jobs commands to be automatically triggered.
Info
Some bounces (called Soft bounces) are often caused by temporary issues, such as a full inbox or a server problem. While these may resolve on their own, it's a good practice to monitor and remove persistent soft bounces to maintain a clean email list.
All Contacts with bounced Emails should appear in this Segment.